Download E-Government: From Vision to Implementation - A Practical by Subhash Bhatnagar PDF

By Subhash Bhatnagar

During this booklet, 30 circumstances from sixteen nations thought of to be pioneers in constructing leading edge e-governance purposes are analyzed. utilizing a multidisciplinary method, the writer presents key insights and functional directions on: how one can effectively enforce e-government initiatives; determining program components, venture designs, techniques and their implementation; merits and effect of e-governance on public area reform, poverty aid and empowerment; technique for comparing e-government tasks; and total process formula.

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Extra info for E-Government: From Vision to Implementation - A Practical Guide With Case Studies

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Effectiveness of services has improved. For example, in treating a high-risk pregnant woman, history of past treatment and allergies proves to be very useful. In a longer time frame, e-government can subtly shift the balance of power between the service providers and clients. In many countries e-government has made governments more citizen centric. Several portals organise information and services according to client needs (such as the Singapore government) and not according to government department structure.

3 Potential Benefits and Impact of E-Government E-government has been used by a number of public agencies as an enabling tool that can help achieve broader good governance goals. Some governments are beginning to link their public sector reform initiatives that pursue both social and economic goals with e-government strategies. E-government cannot be considered a magic bullet that can solve governance problems. 1 shows. 1 How can E-Government Impact Good Governance? ) Good governance goals How e-government can help?

13 Improving service delivery to citizens helps increase all-round productivity by diminishing time wasted in commuting, standing in queues and seeking information. Three of these areas are explored further. Cost Reduction in Service Delivery Although many applications in developing countries have shown significant benefits in general, cost reduction has not taken place. In most R. C. Bhatnagar and Robert Schware (eds), Information and Communication Technology in Development: Cases From India. New Delhi: Sage Publications, 2000.

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